Testimonials | Promo Factory
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    We recently purchased some bags from Promo Factory - which were despatched within days and exactly what we needed, great work!

    Mary F 

    (Construction company)

    21st August 2019


    Great choice of products with fantastic friendly customer service.  Will be a returning customer for sure!

    Patrick P

    (Refrigeration wholesaler)

    9th September 2019


    Vicki was such a joy to deal with, if you are looking for top quality customer service that makes you feel like a VIP as well as some fantastic merchandise ideas then you need Vicki at Promo Factory.

    Steven W


    18th September 2019


    Happy to recommend Promo Factory as a friendly and efficient supplier of quality promo materials.  Customer service and after sales support is first class and all orders are delivered on time.  A supplier that genuinely cares.

    Darren M

    (Lubricant Distributor)

    27th September 2019


    Thanks for the items and quick turnaround time for our gala night which was a great success.  Great work!

    Zlate A

    (Store Refurbisher)

    4th December 2019


    Great choice of proudcts with fantastic friendly customer service.  They were super easy to work with and nothing was a problem.  Will be a returning customer for sure.

    Rebecca B

    (Steel fabrication)

    10th December 2019


    I would like to take this opportunity to say that it has been an absolute pleasure doing business with you Vicki.  Your service was impeccable during the whole process and there was clear communication from our initial enquiry through to quotation, artwork production and delivery.  Our supply of merchandise required a tight deadline, this was actually even exceeded with delivery received 2 days before our deadline.  We will definitely keep your Company in mind for our future requirements and would not hesitate to recommend you to other businesses.

    Melissa C

    (Mining Company)

    8th September 2020


    Thank you so much for our merchandising :-)  Every product is clear, made & delivered promptly.  They all look great on our shelves!  We will definitely keep this company in mind for any future orders.  Your service is much appreciated!

    Janae D


    16th September 2020


    Vicki went the extra mile plus more to help us out with VERY tight deadline requirements.  She helped us source the product, have it personalised and delivered 2 days ahead of schedule.  We'll be back!

    Linda W

    (Recruitment services)

    5th November 2020


    First; I would like to thank-you for your professional, prompt and courteous service.  Your products are of the highest quality and we would have no hesitation in recommending you to any prospective customers.  The feedback from my clients/friends has been nothing short of amazing.  Indeed, looking forward to working with you in the future.

    Ian L

    (IT Company)

    24th February 2021


    Just wanted to let you know the beanies arrived and look great.  Thanks for your great service - look forward to working with you again.

    Sara P

    (Event company)

    22nd April 2021


    We had the pleasure of using Promo Factory for a variety of merchandise (hats, beanies and t-shirts).  The processs was easy from start to finish.  We were constantly updated where our order was as we had a tight deadline before going on the road for a month.  We are extremely happy with the way all products looked and the quality was exceptional.  We will be returning customers!

    Kristy D

    (Outback adventure business)

    28th February 2022


    Thank you to Vicki!  Our order received from Promo Factory exceeded our expectations and was delivered so promptly.  Please to deal with, thank you and looking forward to contact yourselves again,

    Fina M

    (Construction company)

    18th March 2022


    Promo Factory provided excellent customer service, great product quality and delivered on time.  Thank you for your professionalism and great service, will be a returning customer for sure!

    Anna D

    (Education sector)

    15th September 2022


    Many thanks for all goods recently provided for promotional opportunities.  They were well received by volunteer tutors; and we were delighted with the service and communication you provided at short notice and with consideration of COVID transport delays.  We look forward to engaging with Promo Factory again in the future.  Best wishes for ongoing good business.

    Michelina V

    (Education sector)

    19th September 2022


    Thank you Vicki for all your help with our urgent order.   We appreciate that nothing was too difficult and we are very happy with the quality of our aprons.

    Nadia D

    (Australian retailer)

    28th  August 2023